Privacy Policy

Effective Date: June 1, 2026

Hustle (“Hustle,” “we,” “us,” or “our”) is committed to protecting the privacy and safety of our users. This Privacy Policy explains how we collect, use, store, and protect information when you use the Hustle platform, including our website, mobile applications, and related services (collectively, the “Services”).

By using Hustle, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Hustle only collects information that users voluntarily provide in order to use the platform. This may include:

• Account information (such as name, email address, and role as a trainer, athlete, or parent)
• Profile information entered by users
• Messages, comments, and feedback shared within the platform
• Videos, images, and other training content uploaded by users
• Scheduling and appointment details created by users

Hustle does not require users to provide sensitive personal information, and users are responsible for deciding what information they choose to share within profiles, messages, or content.

1.2 Information We Do Not Collect

Hustle does not:

• Collect or store government-issued IDs, Social Security numbers, or financial account details
• Collect personal information about athletes, parents, or trainers outside of what users voluntarily enter
• Monitor or scrape personal data from outside platforms, text messages, or private devices
• Sell personal data to advertisers or third parties

1.3 Responsibility for User-Submitted Content

Any personal or sensitive information included in profiles, messages, comments, or uploaded content is provided at the discretion of the user. Users are responsible for ensuring they do not share information they are uncomfortable disclosing. Hustle does not independently add, infer, or publish personal information on behalf of users.

2. How We Use Information

Hustle uses collected information solely to:

• Provide and operate the Services
• Enable training communication, scheduling, and video sharing
• Maintain a unified messaging and audit system
• Support safety monitoring and moderation
• Improve platform performance and reliability
• Communicate important service updates

We do not use user data for targeted advertising or unrelated marketing purposes.

3. Safety Monitoring and AI Moderation

Hustle uses AI-assisted monitoring tools, including services provided by Amazon Web Services, to help identify potentially unsafe or inappropriate content within uploaded media and communication.

These tools analyze user-submitted content solely for safety, moderation, and platform integrity purposes. When content is flagged:

• A record is created within the platform
• Parents with audit access may be notified
• Content remains subject to review under Hustle’s safety policies

AI monitoring is used to promote transparency, accountability, and a safer environment for all users.

4. Parent Audit Access and Transparency

For accounts involving minors, Hustle provides parent or guardian audit access that allows visibility into:

• Messages and communication history
• Video and media content shared within the platform
• Records of content, including items that have been edited or deleted

This audit access exists to promote safety, accountability, and trust across all parties. Audit visibility is limited to authorized accounts associated with the athlete.

5. Data Storage and Security

Hustle uses industry-standard security practices and cloud infrastructure to protect user data, including:

• Secure storage of uploaded content
• Access controls based on user roles
• Encrypted data transmission where appropriate

While no system can guarantee absolute security, Hustle takes reasonable and appropriate steps to protect information against unauthorized access, disclosure, or misuse.

6. Data Retention

We retain user data only as long as necessary to:

• Provide the Services
• Maintain platform records and audit logs
• Comply with legal obligations

Users may request account deletion in accordance with applicable laws. Certain records may be retained where required for safety, audit, or legal purposes.

7. Sharing of Information

Hustle does not sell user data.

We may share information only:

• With service providers who help operate the platform (such as cloud infrastructure providers)
• When required by law, legal process, or governmental request
• To protect the safety, rights, or integrity of users or the platform

All service providers are required to handle data responsibly and only for authorized purposes.

8. Children’s Privacy

Hustle is designed for use in structured training environments involving athletes, trainers, and parents. Accounts involving minors require parental involvement and visibility.

Hustle does not knowingly collect personal information from children outside of what is provided through parent-approved accounts and training participation.

9. Your Choices and Rights

Depending on your location, you may have the right to:

• Access or update your account information
• Request deletion of your account
• Understand how your information is used

Requests can be made by contacting Hustle using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the Services or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or Hustle’s data practices, please contact us at:

Email: contact@trainwithhustle.com
Company: Ostrich Labs, LLC DBA Hustle
Website: www.trainwithhustle.com